Posts Tagged ‘business’

10 Useful Website Analytics Tools

Wednesday, March 10th, 2010

When you start a website, no matter if you have chosen a top business hosting package or a cheap website hosting package, you will find various website analysis tools in your web hosting admin panel. Website analysis tools, such as Awstats, are typically included in both business hosting and cheap website hosting packages and these tools are indeed good. However, if you want options when it comes to website analytics tools, here are some suggestions.

JAWStats

website analysis

If you like Awstats, you will certainly appreciate JAWStats as well. JAWStats runs in conjunction with Awstats and produces more graphics than Awstats.

goingup!

website analysis

Goingup! is one more tool website stats freaks will love because it offers many kinds of statistical data, which is represented in visually attractive ways. A substantial part of the functionality of goingup! is SEO-related, so if you don’t use any other SEO-tools, this tool will do this job as well.

Clicky

website analysis

Clicky also made the list of useful website analysis tools not only because it has tons of great features but also because it is one of the few website analysis tools you can use from your iPhone.

Google Analytics

website analysis

Google Analytics is rightfully considered one of the best because it is really a comprehensive tool, which gives you tons of useful data about your site.

W3Counter

website analysis

W3Counter is a free, hosted website analytics solution for answering the key questions about your website: who’s your audience, how they find your site, and what interests them.

Woopra

website analysis

Woopra is another excellent website analysis package. It has many, many features and there are webmasters, who name Woopra, not Google Analytics, the most comprehensive website analysis tool.

W3Perl

website analysis

W3Perl can use server’s logfiles and/or be used as a page tagging tool. The perl scripts analyze logfiles and produce HTML/PDF reports. It can be run from the command line or from the web interface.

Piwik

website analysis

Piwik has all the features you can expect from analysis application. Its main advantage is that its features come in the form of plugins, which means you can choose which features to get and which to skip.

TraceWatch

website analysis

TraceWatch lets you keep track of the visitors to your website in real time with detailed statistics and deep analysis using an innovative user interface for FREE and helps you make your website more effective. It can be easily installed on any website supporting PHP and MySQL. You only need to upload some files to your server.

Snoop

website analysis

Unlike almost all the other tools on the list, which are either used on the server of their developer, or have to be installed on your web host, Snoop is a desktop application. Snoop has a Windows and Mac version and after you install it, it runs in your tray and you get notified if an important event on your site occurs.

Certainly there are other great and useful website analysis tools in addition to the ones we have listed. If you try them and see that they aren’t what you are looking for, rest assured – there are many more website analytics tools for you to try! You can always start with the website analysis tools in your web hosting account but sooner or later you will feel the need to find more tools and get more data in addition to what you are getting for free with your business hosting or your cheap website hosting.

About the Author

Vanessa Davis writes for WHS, which lists reviews of leading hosting companies. She is deeply involved in writing web development and webhosting articles covering almost all topics from best cheap best hosting to business hosting.

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10 Useful Website Analytics Tools

25 Awesome Tips to Become a Successful Freelancer

Wednesday, March 10th, 2010

Being a freelancer means a lot of freedom to plan your own days at work, but it also does require discipline and planning. Being your own boss, you need to be good at making the right rules to succeed. Most of these tips sound just like common sense, but actually remembering everything when it’s needed isn’t necessarily as easy as you would think.

Different rules work for different people. Having worked as a freelancer on and off for over ten years, I’ve created this list of my best tips on how to succeed. Maybe you already use several of these or versions of them, great! Hopefully you will also find a tip or three that can help you to succeed in what you do! :)

1. Make a marketing/business plan

This should be the first thing you do. Even though you have all the info needed in your head, putting it on paper will give many advances and definitely be worth the extra work. Not only will you that way be «forced» to think through important issues and possible challenges before they occur, but it can also be a lot easier for you to get the needed help from potential business partners or investors when you have a good business plan to show them.

2. Plan your days ahead

Allow yourself an hour or so at the beginning of each work week, or the last hour of the previous week to plan the upcoming week. Then it’ll be easier for you to plan how to spend your hours to reach the deadlines you have upcoming. The more ongoing projects you have, the more important this is.

Picture by Hilde Vanstraelen

3. Use free software

Starting up as a freelancer can be challenging economically, and by choosing from all available and good free software you can save a lot of costs without necessarily having to give up a lot of functionality. Free doesn’t have to mean it’s not good software, there are more and more options available every day so make sure you check out what can be used related to your business. When you buy a computer, camera, tablet or printer make sure to check out the software that comes with it as well. You may be in for a positive surprise.

4. Create an eye-catching logo

To look professional and catch those potential clients in a tight market, requires hard work when it comes to branding yourself. Creating an eye-catching logo (or getting someone to do that for you if you lack the skills yourself) can make you seem more professional and easier to see. The power of a good logo and actually using it on business cards, websites and such will give you that professional look which could be the extra inch needed to catch the attention of a new client.

5. Learn to say NO!

If you don’t have the time for another client at the moment, it’s important to be able to realize it and say no. It is the most fair thing to yourself, your existing client and the new ones that knock on your door. Worst case scenario is saying yes to too many and it having consequences for existing clients. You always want to make sure you have enough time to give your current clients the best service you can. A client too many could be the thing that lowers the quality of  all your work.

6. Make a blog/website

In this Internet age that we are, having a website of your own can mean a whole lot. Not only does it make you look more professional but it is also a gateway to new clients. Many do surf the net to find people for their next projects and if they can’t find you online they won’t know you’re there.

Picture by Claudio Sepulveda Geoffroy

7. Update your website regularly

Do you already have a website or blog? – great! But to maximize its value to you it’s very important to update it regularly. If new clients visit your site and see that you haven’t updated the content for a very long time, that might just be the reason for them to choose someone else instead. Updating regularly will require an hour of your time every now and then but can pay back multiple times rewarding you with new clients.

Picture by Ben Lancaster

8. Give your online visitors something free

Giving something extra to the visitors on your website always is a good thing. If you work as a designer you can for example consider putting up some free textures or buttons. This will give your site more visitors and potentially more clients for you. Or how about offering every visitor a percentage off on their first order with you? Again, this could be the extra thing needed to stand out to new clients.

Picture by Mario Alberto

9. Use social media

Social media is where many relationships are made these days. No matter which country you live in, using social media can connect you to potential clients and partners all over the world. Twitter is a must, and you should consider Facebook and also forums related to your business. If you are a designer consider having a look at deviantArt and YouTube aswell. In several of these media you can advertise for your own business as long as you make sure to not spam it too much.

Picture by Davide Guglielmo

10. Get allies

Having allies can mean everything. Connecting with people through social media or even spreading the word of your business through friends and family can get you just that word out there that you need. Also making relations with people who can do things for the clients that you can’t can help, you give the clients a more complete package of what they need. One day you are the one sending a client to an ally that can offer a more suitable service in that case, the next day you could be the one having clients sent your way.

Picture by Glenn Pebley

11. Save for rainy days

Even though your business may go really well, there can and probably will come a bad month or two every now and then. Being a freelancer is being vulnerable to changes in the market. My advice would be to save up a little bit of your income each month, save it in an own savings account so that you have it as a safety buffer for when times get rough. You sure wont regret doing that. It would be a shame if a couple of small bills would ruin everything for you in a bad month.

Picture by Marcelo Moura

12. Be creative

There are many ways to be creative, to get new clients or to make better use of equipment and office space. Some examples can be to upgrade an existing computer if you can’t afford a new one, redecorate a spare room if you can’t afford the rent for an office outside of your home. Add a new product or service to your current list or ask friends or family if they know anyone that may be in need of your services. The options are many, all you need is to try think a bit out of the box.

Picture by Ayhan Yildiz

13. Reward loyal customers

If the market is tight you need to do what you can to have your customers back a second and third time. Being friendly and service minded is always a must, but what about giving them a discount the second time? Or sending them special offers of various kinds. Use your fantasy and implement these things into your business plan. Make customers want to come back and you will have the best possible chance to survive.

Picture by Deb Walker

14. Treat every client as if he is the only one

Giving existing customers good offers as mentioned in the previous tip is important. But remember to be service minded. If a customer feels important that will make him more loyal as well. Use positive language when you talk or write to him. Don’t be afraid to say that you will go out of your way to make sure he is satisfied with the product/service he is getting. And remember to let him know that feedback is appreciated. That way you can keep making your services more and more attractive and get happier clients. Don’t forget that existing clients can be the best advertising you ever get!

Picture by Shlomit Wolf

15. Work when you are at work

If you have decided to work from lets say 8am to 4pm every day, then do so. If you have errands to run, private mail accounts to check, private phone calls to make and so on, these will quickly eat of your much-needed work time. Make a promise to yourself to only do this when you are not supposed to work, as in before or after work or during your lunch break. It may not seem that much to you, but I’ve seen several great freelancers getting their days completely messed up because they were not good enough at managing their time properly.

Picture by Zsuzsanna Kilian

16. Know when to start and stop

Just as important as actually working when you are at work, is starting when you should and stopping when you should. You may have to prepare yourself for working extra hours every now and then to keep your business alive, but it is very important that you have free time too. You need to recover and get your mind filled with other things or you will get burned out and ruin things for yourself. The more hours you work at once, the less productive you get. So remember to follow your own rules on when to start and stop the day at work.

Picture by Nick Colomb

17. Keep your finances tidy

Keeping your finances tidy probably sounds easy, and it can be – as long as you keep an eye on them regularly. No matter how small a business you are running you will run into trouble if you only spend time on billing and accounting once or twice a year. Set up dates for when you pay your bills, when you send out invoices to clients and to make monthly budgets. Not only will this make it easier for you throughout the whole year but you will be able to fix errors quicker, do adjustments if needed and so on.

Picture by Michal Ufniak

18. Remember to breathe

Breathe you say? Yes ;) And by breathing I mean that you need to take care of yourself. You may be freelancing using a computer or two, a camera or other tools, – but the most important tool will always be yourself. And just like any other tool you will be in need of some defragging and polishing yourself. Remember to continue to spend time on your hobbies, friends and family even if you have a busy work schedule.

Picture by Alex Bramwell

19. Get out of the house occasionally (especially if you work from home)

If you have a home based office it’s important to get some fresh air. Book some of your meetings somewhere else, meet business partners for lunch, or spend an hour or two working from a library or coffee shop with your laptop if you can. The change of scenery may boost your energy level/creativity and give you a lot back.

Picture by Jesse Therrien

20. Make an inspirational string

Rough days come and rough days go. Simple as it may sound, having something around you to remind you of why you are working this hard can be what you need to get some extra energy on that one difficult day. Make your own inspirational string! Take a piece of string or use a cork board/whiteboard, whichever you have available. Add a picture of your kids, of the vacation spot you are saving to go to, or maybe a car you hope to be able to buy. Add some of your favorite inspirational quotes or pictures, whatever inspires you really. And there you go, your own inspirational string! Taking a look at it when you are close to giving up or when a day is extra stressful can work wonders for you. You should give it a try :)

Picture by Cristopher Bruno

21. Be humble

No one is born an expert or world champion. If things go well or you feel on top of things it can be easy to get a little bit too confident, which can be bad for your reputation and bad for the quality of your work. You should always aim to be humble, listen to your clients on what they want. Give them your professional opinion when needed but in the end it is the client that generates your paycheck. Also remember to willingly take advice from colleagues or others who have been in the market for a while.

22. Look professional, in every way possible

You have the logo, the website and so on and things are starting to look pretty good. Remember to also meet clients with respect, look presentable and be polite. Being your own boss doesn’t mean you can talk or act in any way and still keep your clients. Remember that.

23. Ask for feedback

Not only should you have comments enabled on your website but you should also ask your friends/family/allies for feedback on your work. And most important of all, after you have finished your project – ask the client what he thinks. Not only do you get a great chance to improve but the client also feels important. Getting someone else’s opinion is always good and this will help you to become even more successful.

Picture by Dominik Gwarek

24. Always carry a notebook around with you

It being a normal notebook, your iPhone or any other digital form of “notebook” you should carry it with you and remember to take notes. This is for many reasons. Not only can you unexpectedly run into a potential client or an existing one, but you may come up with valuable ideas when you are on the bus, on the plane or basically anywhere else. Several times have I had amazing ideas, not had a notebook, forgotten the ideas and seen them used somewhere else a year later.

Picture by Typofi

and last but not least

25. Take the time you need!

This is so important, it can’t be mentioned enough. Same as with the tip about learning to say no. Once you have said yes to a project you need to make sure that you take the time needed to do the best you can do. Handing over a project that is half done will not only give you a client who won’t come back, but it can give you a bad reputation. Your clients are your best references to show in the future and no one want a freelancer who leaves the work half-finished.

Picture by Kriss Szkurlatowski

That was my first article here on 1stwebdesigner, and I hope you enjoyed it and found the tips useful.
Feel free to leave your own tips or feedback using the comments, and good luck in the world of freelancers! :)

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25 Awesome Tips to Become a Successful Freelancer

Lady Sales Telemarketer Free WordPress Template / Themes

Sunday, March 7th, 2010

Description: A Wordpress template with a header image of a blond day sales telemarketer trying to sell her business to customers.
Keywords: two column, right sidebar, 900px, telemarketer, marketing, caller, sales, salesperson, business, lady, phone, phone call, blond, telecommunication


Lady Sales Telemarketer Free WordPress Template / Themes

Lady Sales Telemarketer Free WordPress Theme Download

Download Lady Sales Telemarketer Free WordPress Theme

To Preview this theme please click here.

Note: All our wordpress templates come with the standard LeadCamp Theme Options. You will be able to change title font size, title font color, title width, title-slogan location and more even without css or programming knowledge. Please check out our theme options definition page for more details.

Please let us know if you have any comments or suggestions.

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Lady Sales Telemarketer Free WordPress Template / Themes

UPrinting Die Cut Business Cards and Poster Giveaway Winners

Sunday, February 28th, 2010

How did we choose the winners ?

Each participating user was asked to what they would do with the business cards / canvas print if they win. There were a total of 21 participants to the giveaway and each got an ID number, corresponding to their comment number from 1 to 21. To determine this winner we used the Random.org List Randomizer.

UPrinting Giveaway - February 2010

The winners

  • Wendy – comment ID#5
  • Chris Thurman – comment ID#1

The winners will be notified by email so they can claim their prize. A big thanks to all who participated and don’t forget to subscribe if you didn’t already.


Free Vectors, Icons, Photoshop Freebies and Programming Goodies on Design Freebies

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Free HTML Orange Technology Business Template

Saturday, February 27th, 2010

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45+ Latest Free Wordpress Themes (January – February 2010)

Friday, February 26th, 2010

In this showcase below, you’ll find a 45+ Latest Free Wordpress Themes (January – February 2010) Around because We all know that we’re going to use our blog as a tool to promote our business, so we need to have a clean, professional, corporate look.

Also, if you wish to suggest a theme please comment below and we will consider it!

Free Wordpress Themes (January – February 2010)

So, Let’s start with this compilation that every web developer, designer and freelancer should consider. Just make sure to read the license agreements and installation instruction carefully as they can change from time to time.

01. Argentpress

Argentpress

Live Demo Download

02. Obscorp

Obscorp

Live Demo Download

03. Structure Theme

Structure Theme

Live Demo Download

04. Furvious

Furvious

Live Demo Download

05. Bright Sky

Bright Sky

Live Demo Download

06. Brave Zeenat

Brave Zeenat

Live Demo Download

07. Color Range PSD

Color Range PSD

Live Demo Download

08. Liberation

Liberation

Live Demo Download

09. Glory

Glory

Live Demo Download

10. Maamo

Maamo

Live Demo Download

11. Matapat

Matapat

Live Demo Download

12. Mayumi

Matapat

Live Demo Download

13. Matino

Matino

Live Demo Download

14. Maimpok

Maimpok

Live Demo Download

15. Maparaan

Maparaan

Live Demo Download

16. DailyNote

DailyNote

Live Demo Download

17. Choco

Choco

Live Demo Download

18. LapOfLuxury

LapOfLuxury

Live Demo Download

19. CelebrityHQ

CelebrityHQ

Live Demo Download

20. Designpile

Designpile

Live Demo Download

21. iEducation

iEducation

Live Demo Download

22. Stunning Press

Stunning Press

Live Demo Download

23. iMobile

iMobile

Live Demo Download

24. Tribune Magazine

Tribune Magazine

Live Demo Download

25. Solarpress

Solarpress

Live Demo Download

26. Kelontong e-Commerce

Kelontong e-Commerce

Live Demo Download

27. Farmville

Farmville

Live Demo Download

28. Aparatus

Aparatus

Live Demo Download

29. WpLauncher

WpLauncher

Live Demo Download

30. Dashboard

Dashboard

Live Demo Download

31. Slidette

Slidette

Live Demo Download

32. Tempskin

Tempskin

Live Demo Download

33. Midtone Magazine

Midtone Magazine

Live Demo Download

34. Extreme Magazine

Extreme Magazine

Live Demo Download

35. Artistic

Artistic

Live Demo Download

36. Satoshi

Satoshi

Live Demo Download

37. Zexee

Zexee

Live Demo Download

38. CoolRetro

CoolRetro

Live Demo Download

39. Sketch Ace

Sketch Ace

Live Demo Download

40. Sucha

Sucha

Live Demo Download

41. SimpleCart(js)

SimpleCart(js)

Live Demo Download

42. UnderCon

UnderCon

Live Demo Download

43. Ready2Launch

Ready2Launch

Live Demo Download

44. FREE Coming Soon

Ready2Launch

Live Demo Download

45. Recipy

Recipy

Live Demo Download

46. Grungie

Grungie

Live Demo Download

47. MiniMag

Grungie

Live Demo Download

Found something missing in this post?

While compiling this stuff on this post, it’s possible that we miss some other great free wordpress of ( Jan-Feb ). Do not hesitate to share it with us in Comments so that we can add instantly.

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Notational Velocity – Creating Notes At The Speed Of Light [Mac]

Thursday, February 25th, 2010

I love taking notes. Or the more accurate term is I need to always take notes. Ideas, to dos, reminders and other noteworthy items always pop up out of the blue and evaporate as fast as they came.

And since my handwriting could rival Picasso’s paintings every time I take quick notes; the pen and paper practically become useless. I have to rely on electronic gadgets for taking legible notes.

Fortunately, I spend most of my working time in front of my Mac. So it comes down to choosing what app is the best for taking quick notes.

In the blink of an eye

I fell in love with JustNotes ever since I wrote about “Four Free Quick Note Taking Apps For The Mac“. Besides being useful, the interface is just gorgeous. But that didn’t stop me from trying to find better alternatives for taking notes.

A reader recommended another quick note-taking application for Mac called Notational Velocity or NV for short. And after trying it for a while, I fell in love all over again.

01 Notation interface.jpg

NV is the perfect application to take not only quick notes but also extensive notes. It’s blazingly fast and it takes very little to no system resources.

Unlike JustNotes, NV doesn’t stay in the menubar. But this is hardly a drawback, because it opens in a blink of an eye. You could just use any launcher to open it. And after it opens up, you could use a shortcut to quickly reveal/hide the app.

Setting up the shortcut could be done from the “General” tab in the “Preferences” window.

03 General Preferences.jpg

After clicking the “Set” button, you could assign any unused shortcut there. Just press the desired combination and click “OK“.

04 Notational Velocity Shortcut keys.jpg

Look, Ma. No mouse, no icon, and no need to save!

Every first-time NV user will quickly notice that there are no icons in the interface. Just three simple areas: Search area, Title area, and Text area. That’s because NV is designed to work without a mouse.

NV comes with the basic instructions on how to use it. But let me recap on the general flow of using NV:

  1. Open NV everytime you have something to write.
  2. Hit Command + L to quickly go to the search area
  3. Type something. If there is already notes with a matching title or content, NV will show them.
  4. You could hit Delete or Backspace to unselect any automatically selected notes in the Title area and then hit Enter to create a new note or…
  5. Choose one of the available notes using the Up and Down arrow buttons, and then hit Tab or Enter to start editing.
  6. To delete a selected note, hit Command + Delete/Backspace.
  7. To rename a selected note, hit Command + R

There’s a complete list of available shortcuts for NV in the note titled “Excruciatingly Useful Shortcuts”

05 Notation - Shortcuts.jpg

But you will never find any shortcut to save notes, because the saving process is done automatically.

Share and Sync Away

NV comes with the ability to sync its notes through Simplenote service. Enter your Simplenote login and password in the “Preferences > Notes > Synchronization” window after checking the “Synchronize with Simplenote” box.

06 Notes - Simplenote account.jpg

At the moment, Simplenote has changed their business model. Any iPhone/iPod Touch/(future) iPad owner can download and use the Simplenote app for free but with ad support. If they want to get rid of the ad, they have to pay a one time fee of US$ 3.99. People who do not own one of those gadgets can also use the service for the same price.

But you don’t have to use Simplenote’s service to be able to sync your NV notes to another Mac(s). You could just point the location of NV notes in all of your Macs to a Dropbox folder and all of them will automatically synchronized.

To do this, open the “Preferences > Notes” window and choose “Other” from the “Read Notes from Folder” options.

07 Change the location of NV notes.jpg

Then choose (or create) a folder within the Dropbox folder as the new location.

08 New Folder inside Dropbox.jpg

If you already have many notes in NV, you would want to copy/move the content of the old folder to the new location. The default old location is in: “Your Home Folder/Library/Application Support/Notational Data

And using the sharing feature from Dropbox, you could easily share the notes folder to anybody that you want.

If Only

There are few other settings that you can tweak from the Preferences window including changing the font used by the note and applying encryption and password to notes.

All of the features make NV a solid application for taking notes. If only the interface is as gorgeous as JustNote, I would gladly ditch other similar apps without thinking twice. Even though functionality comes first, I too – like everybody else – almost always judge the book by the cover.

Have you tried Notational Velocity? Do you know other alternatives to take and organise quick notes for Mac? Share using the comment below.

Did you like the post? Please do share your thoughts in the comments section!

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Do You React Consciously and Responsibly?

Wednesday, February 24th, 2010



Carnage in the Toy Store

This morning I went to a local shopping centre (mall) to buy a birthday present for my two year-old pseudo-niece (my business partner’s daughter. Happy Birthday little Jessie!)  It proved to be quite the eye-opening experience for the childless (and somewhat clueless) alpha-male. While the shopping part of the trip turned out to be something of an enjoyable adventure for Yours Truly (who knew toy stores could be such fun?), the same couldn’t be said for the six (or so) year-old who was test driving trucks in the next aisle. As the excited young truck driver lifted the object of his desire above his head to show the Chief Financial Officer what he needed for his next birthday, his chubby little fingers somehow lost their grip and the rather-costly toy (over a hundred bucks) came crashing down on to the concrete floor, transforming it instantly into a jigsaw puzzle. Which, of course, is a euphemism for… an expensive pile of crap.

For a nanosecond there was silence.

I knew it wouldn’t last. I looked at the little boy. I saw terror. I looked at the mother. I saw wild rage. I felt a bit nervous for the little fella. I think I had some kind of deja vu moment. Sympathy pains. Or something.

For a moment I thought she might actually kill him with what remained of the truck. Simultaneously it started: his crying and her screaming. For what seemed like an eternity, the mother bellowed at the distraught child. Oblivious to her own disgraceful behaviour, the out-of-control woman ranted and raved like a lunatic.

If not for the ever-growing audience, I am sure she would have hit the boy. Leaving the broken toy on the floor, the woman dragged the screaming child out of the store and left us spectators stunned. I said something to the shop assistant who informed me that such scenes are a regular occurrence in the store.

Life: A Never-Ending Series of Reactions

In many ways, our lives are a series of reactions. It’s unavoidable. And while we do our best to create our own destiny and to live proactive and productive lives, the reality is that we all live in a dynamic and unpredictable world. Reacting is a fundamental and necessary part of the human experience. It’s a required skill. It’s what we do hundreds of times a day. Consciously or not. Positively or negatively.

We hear the weather forecast, we react. The guy in the Mazda hits his brakes, we react. Our partner says something, we react. Our child spills milk, we react. The boss walks in, we react. We hear good or bad news, we react. One way or the other. Somebody lets us down, we react. The lights change, we react. Somebody gives us feedback, we react. A song comes on the radio, we react. An opportunity presents itself, we react. We’re confronted with a challenge, we react.

Today you will react hundreds of times and many of those reactions will happen on auto-pilot. Some reactions will be incidental and for the most part, meaningless (scratching an itch, stepping over a puddle, swaying to some music). Some will impact on others (reacting to the woman who cuts you off in the car park). Some will affect your personal relationships (an argument with a friend). Some will be life-impacting (dealing with a tragedy). Some will create positive outcomes. Some negative. One reaction could even involve a child who has accidentally broken a toy.

In reacting the way she did in the toy store, the mother created numerous (undesirable and unnecessary) outcomes. She:

  1. Terrified a child that (I assume) she loves.
  2. Humiliated him (by dragging him through the store by his shirt).
  3. Taught him that mistakes are not okay.
  4. Drew unnecessary attention to herself and made everyone within fifty feet feel uncomfortable.
  5. Put herself into a negative and destructive emotional state. And no, the demise of the truck wasn’t the problem: her reaction was.
  6. Made herself look like a complete idiot!

In this life there are many things (most things, in fact) which will happen despite you and me. They will happen to us and around us. Some good. Some bad. However, there is one thing that will always be in our control – unless we choose to hand over that power –  and that is, how we react. Life is not fair or unfair my friends; life just is.

A long time ago I made a conscious decision that situations, circumstances and events wouldn’t define me or determine my emotional and psychological states; I will do that myself. Consciously and intentionally. I will choose my mood, my attitude, my behaviours, my reactions and therefore, my outcomes. And therefore my reality. I will be influenced by – but not determined by – the events of my world. To the best of my ability, I will consciously and thoughtfully choose my reactions. Will it always be easy? No. Will I do my best anyway? Yep. I will be ever-mindful of the likely consequences and potential impact of my reactions – on my life and the lives of others. Consciousness and awareness (of how I react and the likely consequences of my reactions) are things that need to be worked on. Forever.

Our reactions can be relationship-enhancing, or relationship-destroying. They can put us in a solution-focused headspace, or a problem-obsessed pity-party. They can make people laugh or fill a room with tension. They can empower people or discourage them. They can make people feel safe and secure or terrified and confused. They can lead to learning and personal growth or bitterness and anger.

Someone much smarter than me once said:

In the context of life, it’s not what happens that matters, but how we react (to what happens) that matters.

I tend to agree.

Today I’m encouraging you to be more mindful, more conscious and more aware of your reactions (big and small) – and the likely outcomes of those reactions – on your life, and the lives of the people in your world. Sometimes, a better life is the by-product of better reactions. So choose to react consciously and responsibly.

As always, love to hear your ideas, thoughts, feedback and stories.


Craig Harper (B.Ex.Sci.) is a qualified exercise scientist, author, columnist, radio presenter, television host, motivational speaker and university lecturer. For the past 25 years he has been a leading presenter, educator, motivator and commentator in the areas of personal and professional development. You can visit Craig’s blog at Motivational Speaker.FREE eBookSo… You’ve Decided to Get in Shape (Again) Craig’s FREE eBook takes 20 – 30 minutes to read, and addresses the REAL getting-in-shape issues based on his 25 years of experience. To get Craig’s FREE eBook click here, weight loss books.

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Do You React Consciously and Responsibly?

14 Questions To Ask Your Clients Before and After a Project

Wednesday, February 24th, 2010

Getting to know your client is an important part of determining if you’re a right fit for the project. Not only that, but you should always ask questions before-hand to compile information that you will later use to accurately design a website or logo for them. If you quote a client for a project without knowing what it truly entails, then you’re setting yourself up for the possibility of loosing valuable time and money.

Now we know that asking questions before you begin a project is vital, but what about after you’ve completed a project? Although this may seem somewhat insignificant it’s actually an important step to finalizing the completion and delivery of your project. Below you will find various questions that you can ask your client, even though you may not use every single question, make sure you select the ones you believe both you and your client will benefit the most from.

Questions to Ask Before You Begin a Project
Generally these questions are asked before you begin a project, however, you can also ask some of these mid-way through your project as well. Analyze your clients answers and get to work with the information you’ve put together.

1. What Kind of Business Does Your Company Run?

This is an important question because it’s the first step towards getting to know your customer’s business structure. It will help you assess the company’s needs in terms of relative design, and it is also a gateway for strategic brainstorming.

2. What is Your Company’s Reputation?

For an online presence especially, reputation is everything. You want to design a site or logo that reflects the reputation of your clients business. If your clients reputation is having a hard time staying afloat due to negative feedback, then whatever you design for them either has the power to follow the same path, or attract positiveness. Also, does the company have a good reputation for satisfaction, quality, or timely service? These are all elements that affect the design.

3. What is Your Typical Customer Like?

This question will help you get a better idea of what the company comprises of. Is the typical customer foreign to the market your client targets? How does the client interact with its customers? Does the typical customer speak a different language? These questions are vital to the aesthetics and/or usability of your design. If you were designing a logo for example, and your clients typical customer doesn’t speak your clients language, then you would have to make sure the logo is able to communicate effectively on a further level.

4. What Is Your Target Audience?

Different from what the typical customer is like, you must have a deep understanding of what audience your client is currently trying to target. Maybe their trying to steer away from their typical clients and move into a different niche, or your client is looking to redefine and expand their customer base, whether one or the other it doesn’t matter, knowing exactly what audience your client is aiming to target is key to the development and success of your design.

5. Do You Have Any Competitors, if so, How Do You Differ?

Although this may have an obvious answer (if you’ve done a fair amount of research) you should still ask this question to get a feel of what THE Client believes is their competition. More than likely they have a much better idea of who their competing with. Knowing your clients competitors will allow you to rule out any similarities between all of their existent designs. This will help you create a more unique and centric design for your client.

6. How Often Would You Like Me to Update You With Progress?

You don’t want to come off as annoying or dependent of your client for your every move. This question will help you align with your clients wants and update them only when they want to be updated. Excessive updates can easily discourage a client from using your services in the future.

7. How Do You Envision the Finished Project?

If you’re designing a website then it’s important to ask your client what THEY intend to use their website for, and how they envision it will look like. What good would it do if you were to complete a project only to find out it doesn’t do any of the things your client intended for it, or it doesn’t behave the way your client had thought it would?

8. What Method of Payment Do You Use?

If you have no intentions of drawing up a contract before you begin the project, then it would be smart idea to ask your client to elaborate how they plan on paying you for your services. Maybe you only accept PayPal, but your client only pays by check. This could create severe problems if you don’t agree on a method of payment before hand.

Questions to Ask After a Project’s Complete
These questions can be asked right before your deliver your project, or immediately after it’s complete. The purpose of the following questions to make the transition from the beginning of the project to its completion as smooth as possible.

9. How Satisfied Are You With the Results?

This question will help you analyze the quality of your skills and how well you’re able to develop a design based on what your client needs. As you advance in your career, you’ll have plenty of chance to improve your skills, this question will create a chance for you do just that.

1o. Do You Plan on Having Any Revisions and Updates Done to This Project?

Ask this question to avoid frustrations that can easily arise if a client believes they can abuse of you by excessively asking for changes and further revisions free of charge. If your client plans on having you heavily revise and make several changes to a project, then this question will allow you both to agree on a reasonable fee you may collect for additional services.

11. Would it Be Alright for Me to Place a Link to My Portfolio on Your Site?

Usually when a designer completes a web design then they place a small link to their portfolio on their clients site. In no way or shape is your client obligated to agree to let you do this. However, since we know this is a great way for you to get some recognition and reach a wider audience, you should still ask your client if a link to your portfolio may be placed at the bottom or below the footer. Some clients may not allow you to place the link, but they may allow you to place who the site was designed by. (i.e. Site Designed By EXAMPLE)

12. Can I Showcase This Project As an Example In My Portfolio?

Even though this is YOUR design and you have the right to display YOUR work within your portfolio, it’s still common courtesy to ask if you can display your clients project for everyone to see. Some clients may be uneasy with this, however, by asking this question you may avoid headaches caused by your client. If any problems arise, you should inform your client that you have rights to your design because it is still your work, unless otherwise specified.

13. How Well Would You Rate My Services?

Similar to the question asking your client how satisfied they are with the results, this question will allow you to assess and improve the quality of your services. This plays an important role in the succession of your business.

14. Do You Have Any Questions of Your Own?

Sometimes a client may have a few questions, but they may be scared or intimidated to ask you for personal and professional reasons. Whatever reason it may be, you should make your client aware that they can always come to you with any questions they may have. This alone could inspire the client to pursue your services for further projects in the future. Having a trust-worthy relationship between you and your client is one of the most important things you could accomplish.

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14 Questions To Ask Your Clients Before and After a Project